Effective Date: August 27, 2026
This Privacy Policy explains how Cart Kings (“Cart Kings,” “we,” “us,” or “our”) collects, uses, shares, and protects information about you when you visit our website, contact us, request a quote, apply for financing, or purchase products and services from us. By using our website or services, you agree to the practices described in this Policy.
1. Information We Collect
Information you provide to us. When you fill out a form, request a quote, schedule service, apply for financing, or make a purchase, we may collect your name, email address, phone number, mailing and delivery address, vehicle interests, and the contents of your messages. To process a financing application, you or our lending partners may collect additional sensitive information such as your date of birth, Social Security number, income, and employment and residence details.
Payment information. Payment card and bank details are processed by our payment and financing providers. We do not store full payment card numbers on our systems.
Information collected automatically. When you use our website, we and our service providers may automatically collect your IP address, device and browser type, pages viewed, referring pages, approximate location, and other usage data through cookies and similar technologies.
Information from third parties. We may receive information from lenders, manufacturers, advertising partners, and analytics providers in connection with your inquiry or purchase.
2. How We Use Your Information
We use the information we collect to: respond to your inquiries and provide quotes; process orders, deliveries, service, and financing applications; communicate with you about your order or account; provide customer support; send marketing and promotional messages (where permitted); operate, maintain, and improve our website and services; prevent fraud and secure our systems; and comply with our legal obligations.
3. How We Share Information
We may share your information with: service providers who perform functions on our behalf (such as hosting, analytics, communications, and delivery); third-party lenders and financing partners to process a financing application you request; manufacturers and suppliers as needed to fulfill your order or warranty; professional advisors and, where required, law enforcement or government authorities; and a successor entity in connection with a merger, acquisition, or sale of assets. We do not sell your sensitive personal information, and we do not sell your personal information for money. We may share limited information with advertising and analytics partners as described below.
4. Cookies, Analytics, and Advertising
We use cookies, pixels, and similar technologies to operate the website, remember your preferences, measure performance, and deliver and measure advertising. This may include analytics and advertising services provided by third parties, which may set their own cookies and collect information about your activity across sites. You can control cookies through your browser settings; disabling cookies may affect site functionality.
5. Text Messages and Marketing Communications
If you provide your phone number or email and contact us or submit a form, you consent to receive communications from us, which may include calls, text messages (SMS/MMS), and emails relating to your inquiry, order, service, or promotions, including through automated technology. Message and data rates may apply and message frequency varies. Consent to marketing messages is not a condition of any purchase. You may opt out of text messages at any time by replying STOP, and you may unsubscribe from marketing emails using the link in those emails.
6. Financing and Sensitive Information
If you apply for financing, the personal and financial information you provide is used to process your application and is shared with the third-party lender(s) you request. Such information may be subject to additional protections under applicable financial-privacy laws. We maintain reasonable administrative, technical, and physical safeguards designed to protect this information, and we limit access to it.
If you submit a trade-in request, we collect the contact details you provide (such as your name, email address, and phone number), information about your vehicle (such as make, model, year, and condition), and any photos of your vehicle you choose to upload. We use this information to evaluate your trade-in and respond to your request. Uploaded photos are stored securely, are used only to evaluate your trade-in, and are automatically deleted after a limited retention period (by default 180 days, or sooner once your request is closed). You may request earlier deletion at any time by contacting us using the information below.
7. Data Retention
We retain personal information for as long as necessary to provide our services, fulfill the purposes described in this Policy, comply with our legal, tax, and accounting obligations, resolve disputes, and enforce our agreements.
8. Data Security
We use reasonable safeguards intended to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Choices and Rights
You may request to access, correct, update, or delete the personal information we hold about you, and you may opt out of marketing communications as described above. Depending on where you live, you may have additional rights under applicable privacy laws, such as the right to know what information we collect, the right to request deletion, and the right not to be discriminated against for exercising your rights. To make a request, contact us using the information below; we may need to verify your identity before fulfilling certain requests.
10. Children’s Privacy
Our website and services are intended for adults and are not directed to children. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us so we can remove it.
11. Third-Party Links
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised Effective Date, and your continued use of our website or services after changes are posted constitutes acceptance of the updated Policy.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Cart Kings
1659 St Mary St, Thibodaux, LA 70301
1659 St Mary St, Ste 100-105, Thibodaux, LA 70301
Phone: (985) 302-0332